Frequently Asked Questions
From zFairs Contest Management
Frequently Asked Questions
How do you prevent duplicate accounts?
- To prevent users from creating multiple accounts we do a check and make sure that their name and email don't already exist in our system. If we already have there name and email in our system then we force them to login thus preventing them from creating a duplicate account.
How do you recover your forgotten Password Or Username?
- For information on recovering your password see: Recovering Password
How do I update my profile information?
- For information on updating your profile see: Update your Profile
Frequently Asked Questions for Admin Users:
Who can delete accounts?
- Only Admin users can delete other admin users. Admin and Staff users can delete teacher, volunteer and staff accounts. Student/participant user accounts can be deleted by a staff or admin user or by the student's teacher.
Who can approve student paperwork/ISEF Forms?
- Teachers can view their student's forms, however, only staff and admin users can approve paperwork/forms. There is a setting titled, "Only Allow staff members to approve paperwork". When this setting is turned on, only admin users can approve student paperwork/ISEF Forms. To turn this setting on/off, please go to "Staff Tools", "Fair Setup" and "Settings".
How do I know which judges are planning on judging at our current fair?
- There is a report entitled "Judge's Details - Active" which only lists the judges who have recently registered or accessed their account. To access this report, go to "Staff Tools", "Reports" and click on the "Judge's Details - Active" report.
