Setup Guides/Participant Emails

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This page documents the Participant Emails instructional flow in the zFairs setup assistant.

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Overview

Participant Email Settings

Make changes to your settings related to participant emails below.


Steps

1. See Emails Sent To Participants

Automated Emails

Here is a list of the emails that are automatically sent to participants, with a description of when they are sent out, and what is in them.

  • Email Verification: After a participant enters their email address at the beginning of registration, they are sent a verification email. This email contains a link for them to verify their email address and continue with registration.
  • Account Completion Reminders: These emails are sent out if a participant begins registering, but doesn't compelete their registration. They are sent 24 hours, 48 hours, and 1 week after the account was started.
  • Post Registration: This serves as a confirmation that the account has been completed. It will contain an overview of the personal information and entry information that they entered.
  • Hold Harmless/Media Release Forms: If you are using zFairs ability to send a Hold Harmless and/or Media Release forms, these will be sent to parents once registration is complete. These emails contain a link that parents will click on to sign the forms.
  • List of Required Forms: If you have the setting "Paperwork - On Participant Registration - Send Email with list of Required Forms" turned on, participants will receive an email once they have completed registration. This email will include a list of forms that are required for their project.
  • Paperwork Approval Notification: If you are using Custom Forms to manage your paperwork, participants will receive a notification when the status of one of their forms has changed.
  • Promotion Emails: If participants are being promoted or advanced from one zFairs event into your zFairs event, you can turn on the setting "Promoted Entried - Send Welcome Email to Promoted Participants". This will send these participants an email that contains whatever content you set up for "Promoted Entries - Promoted Participants Welcome Email (Content)".

Manual Emails

Here is a list of emails that can be manually sent to participants through zFairs.

  • Paperwork Nags: These emails are sent when the "Send Reminder" button is clicked at the bottom of the Paperwork Review page by a Staff/Admin user. This email contains a reminder for any required forms that have not been uploaded yet.
  • Individual Emails from the People Page: Staff/Admin users can send emails to participants by navigating to the People page, clicking on a participant's name, and clicking "Email". This will allow you to type an email to send to the participant through zFairs.
  • Bulk Emails: Staff/Admin Users can send Bulk Emails to all participants by navigating to the "Staff" drop-down menu, then "Email - Participants, Teachers, Volunteers, or Staff".

Note: Emails sent from the People page or the Bulk Mailer can also be sent as text messages with the SMS add-on. Contact zFairs for a quote or any questions.


Registration Email, Feedback Email, Custom Question, Parent Email, Feedback, Scores, Include Scores, Email Title, Registration Complete, Participant Email, Participant, Participant Scores, Student Scores, Post Registration, Post-Registration

See also